Premium 39-Inch Chrome Towel Warmer by Warmrails - Fast Heating Bathroom Luxury for Spa, Hotel & Home Use - FBA Ready (WHC Hyde Park Model)

We have issues with humidity in our bathroom. We had to put our bath towels out to dry on the window everyday because they would be otherwise wet the next day when we wanted to take a shower. I went to London for work for a month and stayed with a friend on his apartment there. Most homes in Europe seem to have these towel warmers built in to their houses, and it was the first time I had seen these things.The moment I came back home I looked for a way to have one of those so I could solve our wet towel problem.This towel warmer is really good, and it is also decently efficient for energy. Our towels dry really well from one day to another, and our electricity bill did not go up by any noticeable amount. It is not hot enough to actually warm up the towels though, which is why I'm giving 4 out of 5 stars. If you're looking for something that will make our towels nice and comfy, this is not your solution.It fits well two large towels when they're folded in half, or one without folding, we found that folding and placing both at the same time is sufficient for both to dry up. It even has space for our small face towel when that one gets too wet.It also works really well for drying small article of clothing such as socks or underwear. We sometimes wash those at home when we don't want to go out for laundry and have them dry overnight on the Warmrains. Works perfectly!I wish the entire unit was slightly taller/higher. The last 3 rails are pretty low so the towel sweeps the floor when I'm trying to fold it around the rails. The heat is not super hot but I can live with it (for the price I paid). I hated using a damp towel in the mornings & evenings after my shower - this towel rail is helping in that way.There're not many free standing towel rails in the market so I didn't really have much choice to start with.In Costa Rica, the humidity is high most of the year and it is expensive to wash and use the electric dryer on the towels constantly. I chose this unit because it draws less current than other products. This is important to consider if you live in a place where electricity costs are high.I bought the electronic timer suggested by another person in a different review. This way the unit does not run continuously. I operate the towel bar long enough to dry the bath towel. I am sure that if it was operating continuously, the towels would be toasty. Warm towels are not necessary in the "Land of the Toucans". So after a shower, I put the bath towel on the rack and set the solid state timer for three hours. For a few pennies, the towel dries quickly and can be reused.I suggest the chrome model. I was planning on the brushed finish, but decided not to buy it after reading other reviews about the strange color mentioned by others, and discoloring of the bars experienced by some other reviewers.The chrome model works well and was properly packed so that it arrived on international delivery without scratches or other problems. I consider this good value for the money.The new and improved Warm Rails are wider and are without the lower shelf that was prone to getting knocked off the rails. Like the 20 year old version I have been using all these years, they work great! Really miss them when they are gone!I live in Southern California and I really appreciate this unit. My husband and I had an apartment in Paris that had a great towel warmer. It's hard to describe the European warmer, but it had more surface area. My complaint with the few units I've seen here in the United States is that they have rungs instead of a tile-like surface heating area, and therefore aren't as efficient and don't do as good a job of heating/drying. However, given that the European units don't seem to be available here, this unit works well enough. We use it to warm/dry our towels, dry swimsuits, etc. without having to start up the clothes dryer. It's also very nice to have a warmish towel when you step out of the shower.My good friend was getting remarried and did not need the traditional wedding gifts of pots/pans, blenders or money. She specifically asked for a towel warmer and I did a lot of research right here on Amazon to find the very best one I could. This warmer came with missing parts which she was more than willing to get from the seller and fix. I am not sure if those parts every arrived but apparently they were not critical to the actual working of this rack. She called me the other day to say that the towel warmer is not worth keeping and that they wanted me to return it. EMBARASSING!!! and we live in Arizona so there is no real need to make these towels as warm as you would if you lived in Chicago or Maine......so now I have given her a gift that looks like I took the easy cheap way out. I am very dissappointed and am not sure who wrote the reviews saying this was better than other ones they had purchased. I would not go this route if you are buying this for anyone but yourself. I AM NOW TRYING TO RETURN THIS ITEM AND THE SELLER WILL NOT GIVE US A REFUND. THE REFUND POLICY IS 30 DAYS BUT IT DID NOT ARRIVE TIMELY AND THERE WERE MISSING PARTS. IT WAS A WEDDING GIFT AND THEY WERE UNABLE TO ASSEMBLE IT DUE TO THE PARTS MISSING, WENT ON THEIR HONEYMOON AND NOW THAT THEY HAVE GIVEN IT A COUPLE OF WEEKS THEY ARE TELLING ME THAT IT IS NOT ADEQUATE. THIS WAS A GIFT, I AM SO EMBARRASED AND CAN NOT BELIEVE I CAN NOT GET A REFUND. DO NOT BUY FROM THIS SELLER UNLESS ITS FOR YOU AND YOU KNOW THE PRODUCT IS PERFECT.It's a little on the flimsy side, but all it has to do is hold a couple of towels. It works great and I live in Hawaii where you really need one if you want your towel to dry....ever!